What our products do and how they do it.
Nexsel Tech Pvt Ltd. (“Nexsel”) warrants its light emitting diode (LED) luminaries, to be free from defect in material and workmanship (the “Limited Warranty”) for a period of two (2) years from the date of shipment from Nexsel facilities with standard warranty, or a for period of three (3) years from date of shipment from Nexsel facilities if the purchaser elects to purchase the optional extended 3-year warranty.
Nexsel warrants its dimmers and other LED Luminaire controlling products (“Spectrum Controllers”) to be free from defect in material and workmanship for a period of one (1) year from the date of shipment from Nexsel facilities.
This Limited Warranty applies only when the LED Products are installed in applications in which ambient temperatures are within the range of intended operating temperatures. Nexsel will not be responsible under this Limited Warranty for any failure of the LED Products that is a result of external causes such as acts of nature; physical damage; environmental conditions; vandalism; fire; power failure, improper power supply, power surges or dips, or excessive switching; induced vibration; animal or insect activity; fault or negligence of purchaser, any end user of the LED Products or any third party not engaged by Nexsel; improper or unauthorized use, installation, handling, storage, alteration, maintenance or service or failure to comply with any applicable codes and/or recommendations.
Fluence will also not be responsible under this Limited Warranty for any substantial deterioration in the fixture finish that is caused by failure to clean, inspect or maintain the finish of the LED Products. If the LED Products are used on existing foundations, anchorages or structures, the end user is solely responsible for the structural integrity of such existing foundations, anchorages or structures and all consequences arising from their use. Adequate records of operating history, maintenance, and/or testing must be kept by the end user and provided to Nexsel upon request to substantiate that the LED Products have failed to comply with the terms of this Limited Warranty.
This Limited Warranty only applies to commercial sales through the Nexsel office, or through authorized distributors or retailers
This Limited Warranty extends only to the LED Products as delivered to, and is for the sole and exclusive benefit of, the original end user of the LED Products at the original location. This Limited Warranty may not be transferred or assigned by the original end user. The repair or replacement of any Products or component part within the LED Luminaire(s) is the sole and exclusive remedy for failure of the Products to comply with the terms of this Limited Warranty and does not extend the Limited Warranty period. Warranty claims regarding the Products must be submitted in writing within (30) days of discovery of the defect or failure to an authorized Nexsel post-sales or customer service representative.
All products are shipped FOB from our facility in Pune, India
Shipping & Handling Costs
Shipping costs are based on current rates as published by the specific shipping carrier.
You can do NEFT on mentioned bank details in Performa Invoice .
If you pay by bank cheque, simply mail your cheque to our address. Once we receive the payment, we will start production on your order.
We are unable to accept COD orders at this time.
Term accounts are available to qualifying organizations. With some exceptions, we typically require a few pre-paid orders to establish order volume and frequency trends before we are able to offer terms. Please contact us for more details.
Our terms are Net 30 and are strictly enforced. We will not be able to process any order if your account is not up to date.
All pricing is based on INR (Indian Rupees) and is subject to change without notice
From time-to-time we may offer discounted or free shipping based on the purchase value of your order.
Delivery times estimated based on 3rd party confirmation. These times are provided by the 3rd party shipping companies, are NOT guaranteed and can take longer on occasion. It has been our experience that while the shipping times provided by the 3rd party shipping companies are usually fairly accurate, there will be occasions where it will take longer. If you need your order be a specific date, we recommend that you use an Expedited or Express option instead.
Since we build orders on a first come, first serve basis, we are not able to expedite any orders. We want to be fair to all customers, and if we expedite one order, it means someone is going to get bumped down the schedule.
We will accept International orders from most countries. We can ship to you via FedEx, DHL and USPS. Duties and brokerage charges may be assessed by your counties customs service and the shipping company, and these charges are the buyer’s responsibility.
If we have not started production on your order, you can cancel without penalty. Once we start production, orders may not be cancelled. To cancel an order, please send an email message to firstname.lastname@example.org
Since all lighting systems depreciate with use (including the sun), we do not accept returns or exchanges on any lighting products. We do offer a warranty and guarantee to our products for two years: click here to see our warranty policy.
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