At Nexsel Tech Pvt Ltd, we are committed to delivering high-quality products to your doorstep with reliable and efficient service. Please review our shipping and delivery guidelines below.
1. Shipping Coverage
We currently ship our products across India through trusted logistics partners. For international deliveries, please contact our support team for feasibility and charges.
2. Order Processing Time
Orders are processed within 4 to 30 business days of confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
Metro cities: 2–5 business days
Other locations: 5–10 business days
Delivery times may vary based on location, availability, and courier operations.
4. Shipping Charges
We offer free standard shipping charges as actual given by shipping company
5. Order Tracking
Once your order is dispatched, next day tracking number and link will be shared via email/SMS. You can use this to monitor your shipment status in real-time.
6. Delays and Exceptions
While we strive to deliver on time, delays due to unforeseen factors (e.g., weather, lockdowns, courier issues) may occur. We appreciate your patience and will keep you informed.
7. Damaged or Lost Shipments
If your order arrives damaged or goes missing in transit:
Notify us within 48 hours of delivery via our support email or phone number.
We will initiate a replacement or refund as applicable after verification.
8. International Shipping
For international orders, please reach out to [email protected]. Delivery times and charges will vary based on location and import regulations.
9. Customer Support
For any shipping-related queries, contact our team at:
📧 [email protected] | 📞 +91- 988 17 988 22
Available: Mon–Fri, 10:00 AM – 6:00 PM IS
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Design & Developed By VBTEK
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Nexsel is a research-driven horticultural lighting manufacturer that provides LED grow lights for biotech and horticulture purposes.
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